Rates / Terms and Conditions
(1, 2, 3, 12, 17)
(6, 7, 8, 9, 10, 11, 13, 14, 15)
(4, 5, 9, 10)
1 Apri – 30 Sept
7 Jan – 30 Mar
1 Oct – 19 Dec
20 Dec – 6 Jan
Tariffs Are Quoted:
- Inclusive of 15% VAT.
- Inclusive of 1% Tourism Levy.
- Rates are quoted in South African Rands (ZAR).
- Rates are subject to availability.
- Luxury accommodation.
- Full English / Continental breakfast.
- Wi-Fi throughout the property.
- Secure parking.
- All tariffs quoted are subject to change without prior notice. However, confirmed bookings will be honoured.
- Lunch, dinners and meals ordered at the Pub.
- All drinks from the Pub.
- Laundry services.
Terms and Conditions
- Minimum stay during festive season: 3 nights (15 December to 10 January).
- Breakfast is served from 07:30 to 10:00.
- Check-in: between 14:00 and 21:00 (late check-ins must be arranged beforehand). A fee of R250 will be charged for check-ins after 21:00.
- Check-out: 10:00
- Maximum of 2 persons per room.
- Child Policy:
- Infants: 0-36 months: free of charge (camping cot can be provided).
- Age 4-12 years: 50% of adult sharing rate. Children will be accommodated in the parents’ room on a separate bed (1 child only).
- Children 12 years and older: accommodated in their own room (adjacent to the parents’ room) at full rate.
- NO pets
- No liquor may be brought onto the property. A fully licensed pub is available on the premises.
- Direct bookings: a 50% deposit of the total booking amount is required for confirmation.
- Direct bookings: balance is to be settled upon arrival unless otherwise arranged.
- There is a 5% surcharge on credit card payments for commissionable bookings.
- We reserve the right to amend prepayment terms for large group bookings.
CANCELLATIONS / EARLY DEPARTURES:
- All cancellations or adjustments must be done in writing.
- Cancellations made within 30 to 15 days of arrival date: 50% of total booking amount will be forfeited.
- Cancellations made within 14 to 8 days of arrival date: 75% of total booking amount will be forfeited.
- Cancellations made within 07 to 0 days of arrival date: 100% of total booking amount will be forfeited.
- Early departures or NO show: 100% of total booking amount will be forfeited/payable.
- We reserve the right to amend cancellation terms for large group bookings.
- Only on receipt of the 50% deposit, will reservations be confirmed or as otherwise agreed upon.
- Provisional bookings not confirmed within 14 days, will be cancelled without further notification.
- Provisional bookings for the Festive Season and Knysna Oyster Festival need to be confirmed within 48 hours.
- Booking confirmations indicate acceptance of the above conditions.
In terms of the Tobacco Products Control Act 83 of 1993, NO SMOKING is permitted anywhere inside the buildings, balconies, patio’s, bar or the restaurant. A fine of up to R50 000 could be levied in the case of this law not being adhered to.
Designated smoking areas are available at the swimming pool and at a specified area in the garden.
ONLY these areas are allowed for smoking.